Returns & Exchanges

At Poppy, we want you to love every piece you wear, but if something isn't quite right, we offer a seamless 30-day return policy for all unworn items. Simply ensure your items are in their original condition with tags attached to receive a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and attach the prepaid shipping label provided via our portal.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a pickup to get your return moving back to our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.